Your search returned 2 results.

1. Books
Customer service : skills for success / Robert W. Lucas, Principal, Robert W. Lucas Enterprises

by Lucas, Robert W [author].

Edition: Sixth editionMaterial type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : McGraw-Hill Education, c2015Accession number(s): 2016000003323.Availability: Items available for loan: Main Campus [Call number: HF5415.5 L822C 2015] (1).

2. Books
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations / Robert W. Lucas

by Lucas, Robert W.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2005Accession number(s): 200605250071.Availability: Items available for loan: Main Campus [Call number: HM1166 L822P] (1).


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