BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog › Results of search for 'au:"Shook, Robert L."'

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	1.		Patents, copyrights, & trademarks by Foster, Frank H \| Shook, Robert L. Edition: 2nd ed.Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : Wiley, 1993Accession number(s): 144617.Availability: Items available for loan: Main Campus [Call number: KF2980 F677P 1993] (1). Place hold Add to cart (remove)
	2.		The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest service companies in the world / C. Britt Beemer, Robert L. Shook. by Beemer, C. Britt [author] \| Shook, Robert L, 1938- [author]. Material type: Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Copyright date: New York, N.Y. McGraw-Hill Professional, ©2009Accession number(s): 2016000003953.Availability: Items available for loan: Main Campus [Call number: HF5415.5 B435C 2009] (1). Place hold Add to cart (remove)

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