This is service design doing : applying service design thinking in the real world : a practitioners' handbook / by Marc Stickdorn [and three others].

By: Stickdorn, Marc [author].
Contributor(s): Hormess, Markus [author] | Lawrence, Adam [author] | Schneider, Jakob [author].
Material type: materialTypeLabelBookCopyright date: Sebastopol, Calif. : O'Reilly Media, ©2018Edition: First edition.Description: 541 pages : colour illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781491927182.Call No.: HD9980.5 S742T 2018 Subject(s): Sevice industries -- ManagementGeneral Note: Includes bibliographical references and index
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HD9980.5 S742T 2018 (Browse shelf) Checked out 2025-01-14 2018000001406

Includes bibliographical references and index

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