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035 _a2001067380
050 4 _aHF5415.5
_bB374E
100 1 _aBarlow, Janelle
245 1 0 _aEmotional value : creating strong bonds with your customers
260 _aSan Francisco, Calif. :
_bBerrett-Koehler ,
_c2000
300 _a310
650 4 _aCUSTOMER SERVICES
700 1 _aMaul, Dianna
991 _a02
_b00
_cคณะบริหารธุรกิจ
942 _2lcc
_cBK
999 _c156155
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