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| 100 | 1 | _aChristopher, Martin | |
| 245 | 1 | 0 | _aRelationship marketing : bringing quality, customer service and marketing together |
| 260 |
_aOxford : _bButterworth-Heinemann, _c1994 |
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| 300 | _a204 | ||
| 650 | 4 | _aMARKETING | |
| 650 | 4 | _aCUSTOMER SERVICES | |
| 650 | 4 | _aQUALITY CONTROL | |
| 700 | 1 | _aPayne, Adrian | |
| 700 | 1 | _aBallantyne, David | |
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_a02 _b00 _cคณะบริหารธุรกิจ |
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