| 000 | 00947nam0a22002650a04500 | ||
|---|---|---|---|
| 001 | 000140694 | ||
| 005 | 20190530160447.0 | ||
| 008 | s2004 xxu fnx000 000 0neng d | ||
| 020 | _a1576752984 | ||
| 035 | _a2006001640 | ||
| 050 | 4 |
_aHF5415.5 _bB374B |
|
| 100 | 1 | _aBarlow, Janelle | |
| 245 | 1 | 0 |
_aBranded customer service : _bthe new competitive edge / _cJanelle Barlow and Paul Stewart |
| 260 |
_aSan Francisco, Calif. : _bBerrett-Koehler , _cc2004 |
||
| 300 |
_a259 p. : _bill. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aCUSTOMER SERVICES | |
| 650 | 0 | _aBUSINESS NAMES | |
| 650 | 0 | _aBRAND NAME PRODUCTS | |
| 700 | 1 | _aStewart, Paul | |
| 949 |
_b200605030003 _p935.00 _nBUR _rSID02 RONO20060260 ORDNO3 _t10 _c10 _lB _hHF5415.5 _j0 _iB374B |
||
| 990 |
_aA39016 _bMay 11 2006 1:15PM |
||
| 991 |
_a03 _b03 _cโฆษณา การสื่อสารเพื่อการตลาด |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c217835 _d217835 |
||