| 000 | 00818nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | 000302313 | ||
| 005 | 20190826144222.0 | ||
| 008 | 140808s2015 njua f b 001 0 eng d | ||
| 020 | _a9781119002321 | ||
| 050 | 4 |
_aHF5415.5 _bM343C 2015 |
|
| 100 | 1 |
_aMcKean, John, _d1956- |
|
| 245 | 1 | 0 |
_aCustomer's new voice : _bextreme relevancy and experience through volunteered customer information / _cJohn McKean. |
| 260 |
_aHoboken, New Jersey : _bWiley, _cc2015. |
||
| 300 |
_axxii, 321 pages : _billustrations. |
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| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aConsumer behavior. | |
| 990 |
_aA54083 _b20150525 |
||
| 991 |
_a02 _b02 |
||
| 942 |
_2lcc _cBK |
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| 999 |
_c245721 _d245721 |
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