| 000 | 00927nam a2200301 i 4500 | ||
|---|---|---|---|
| 001 | 000312889 | ||
| 005 | 20190826145730.0 | ||
| 008 | 130512s2015 njua f b 001 0 eng d | ||
| 020 | _a9781118725603 | ||
| 050 | 4 |
_aHF5415.5 _bB376C 2015 |
|
| 100 | 1 |
_aBarnes, Roy A., _eauthor |
|
| 245 | 1 | 0 |
_aCustomer experience for dummies / _cby Roy Barnes and Bob Kelleher. |
| 264 | 1 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _c2015 |
|
| 300 |
_axiv, 342 pages : _billustrations. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 490 | 0 | _aFor dummies | |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aRelationship marketing | |
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 700 | 1 |
_aKelleher, Bob, _eauthor |
|
| 946 |
_a85-2 _bNew titles in May 2017 |
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| 990 |
_aA47060 _b20170522 |
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| 991 |
_aadm _bmar |
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| 942 |
_2lcc _cBK |
||
| 999 |
_c249049 _d249049 |
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