000 00944nam a22002534a 4500
003 TH-BaBU
005 20211221111724.0
008 031015s2004 njua b 001 0 eng d
020 _a9780471477129
020 _a9780471655909 (electronic bk.)
040 _aDLC
_cTH-BaBU
050 0 0 _aHF5415.5
_b.A3 2004
100 1 _aAcuff, Jerry,
_d1949-
245 1 4 _aThe relationship edge in business
_h[electronic resource] :
_bconnecting with customers and colleagues when it counts /
_cJerry Acuff with Wally Wood.
260 _aHoboken, N.J. :
_bWiley,
_c©2004.
300 _a1 online resource
504 _aIncludes bibliographical references and index.
650 0 _aCustomer services.
650 0 _aCustomer relations.
650 0 _aSuccess in business.
700 1 _aWood, Wally.
856 4 1 _uhttp://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=108678&site=ehost-live&scope=site
_zElectronic Resources
942 _2lcc
_cEB
999 _c251599
_d251599