| 000 | 00870nam a22002294a 4500 | ||
|---|---|---|---|
| 003 | TH-BaBU | ||
| 005 | 20220324110928.0 | ||
| 008 | 030625s2004 nju b 001 0 eng d | ||
| 020 | _a9781564146953 | ||
| 020 | _a9781417526031 (electronic bk.) | ||
| 040 |
_aDLC _cTH-BaBU |
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| 050 | 0 | 0 |
_aHF5415.525 _b.L39 2004 |
| 100 | 1 |
_aLawfer, Manzie R., _d1946- |
|
| 245 | 1 | 0 |
_aWhy customers come back _h[electronic resource] : _bhow to create lasting customer loyalty / _cManzie R. Lawfer. |
| 260 |
_aFranklin Lakes, NJ : _bCareer Press, _cc2004. |
||
| 300 | _a1 online resource | ||
| 504 | _aIncludes bibliographical references (p. 209-211) and index. | ||
| 650 | 0 | _aCustomer loyalty. | |
| 650 | 0 | _aCustomer relations. | |
| 856 | 4 | 1 |
_uhttp://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=113675&site=ehost-live&scope=site _zElectronic Resources |
| 942 |
_2lcc _cEB |
||
| 999 |
_c251977 _d251977 |
||