000 00815nam a22002294a 4500
003 TH-BaBU
005 20211028153653.0
008 010329s2001 nyua 000 0 eng d
020 _a9780071390743 (electronic bk.)
040 _aTH-BaBU
_cTH-BaBU
050 0 0 _aHD62.15
_b.M46 2001
100 1 _aMene, Patrick
245 1 0 _aQuality in the travel and hospitality industries
_h[electronic resource] /
_cPatrick Mene
260 _aNew York, N.Y. :
_bMcGraw-Hill,
_cc2001
300 _a1 online resource.
650 0 _aTotal quality management
_vHandbooks, manuals, etc.
650 0 _aTourism
650 0 _aHospitality industry
650 0 _aProcess control
856 4 1 _uhttp://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=66331&site=ehost-live&scope=site
_zElectronic Resources
942 _2lcc
_cEB
999 _c252826
_d252826