| 000 | 01021nam a2200277 i 4500 | ||
|---|---|---|---|
| 003 | TH-BaBU | ||
| 005 | 20240709120409.0 | ||
| 008 | 181022s2018 cau fob 001 0 eng d | ||
| 040 |
_aYDX _beng _cTH-BaBU |
||
| 020 | _a9781627346948 (electronic bk.) | ||
| 020 | _a9781627346931 | ||
| 050 | 4 |
_aHE9780 _b.L39 2018 |
|
| 100 | 1 |
_aLaw, Colin C., _eauthor. |
|
| 245 | 1 | 2 |
_aA practical guide to airline customer service : _bfrom airline operations to passenger services / _cColin C. Law |
| 264 | 1 |
_aIrvine, Calif. : _bBrownWalker Press, _c2018 |
|
| 300 | _a1 online resource. | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aAirlines _xCustomer services. |
|
| 650 | 0 |
_aAirlines _xManagement. |
|
| 650 | 0 | _aConsumer satisfaction. | |
| 856 | 4 | 1 |
_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1912633 _zElectronic Resources |
| 942 |
_2lcc _cEB |
||
| 999 |
_c257093 _d257093 |
||