Tucker, Robert B. 1953-
Customer service for the new millennium : winning and keeping value-driven buyers - Franklin Lakes, N.J. : Career Press, 1997 - 222
MANAGEMENT
CONSUMER SATISFACTION
VALUE ADDED
HD31 / T824C
Customer service for the new millennium : winning and keeping value-driven buyers - Franklin Lakes, N.J. : Career Press, 1997 - 222
MANAGEMENT
CONSUMER SATISFACTION
VALUE ADDED
HD31 / T824C