Brown, Stanley A.
Creating the service culture : strategies for Canadian business - Scarborough : Prentice-Hall Canada, 1990 - 228
CUSTOMER SERVICE--CANADA
CREATIVE ABILITY IN BUSINESS--CANADA
HF5415.5 / B768C
Creating the service culture : strategies for Canadian business - Scarborough : Prentice-Hall Canada, 1990 - 228
CUSTOMER SERVICE--CANADA
CREATIVE ABILITY IN BUSINESS--CANADA
HF5415.5 / B768C