Futrell, Charles.
ABC's of relationship selling through service / Charles M. Futrell - 8th ed. , international ed. - Boston, Mass. : McGraw-Hill Irwin, c2005 - 548 p. : ill. + 1 CD-ROM - McGraw-Hill/Irwin series in marketing .
Includes bibliographical references and index
0071112359
SELLING
HF5438.25 / F877A 2005
ABC's of relationship selling through service / Charles M. Futrell - 8th ed. , international ed. - Boston, Mass. : McGraw-Hill Irwin, c2005 - 548 p. : ill. + 1 CD-ROM - McGraw-Hill/Irwin series in marketing .
Includes bibliographical references and index
0071112359
SELLING
HF5438.25 / F877A 2005