Lawfer, Manzie R., 1946-
Why customers come back how to create lasting customer loyalty / [electronic resource] : Manzie R. Lawfer. - Franklin Lakes, NJ : Career Press, c2004. - 1 online resource
Includes bibliographical references (p. 209-211) and index.
9781564146953 9781417526031 (electronic bk.)
Customer loyalty.
Customer relations.
HF5415.525 / .L39 2004
Why customers come back how to create lasting customer loyalty / [electronic resource] : Manzie R. Lawfer. - Franklin Lakes, NJ : Career Press, c2004. - 1 online resource
Includes bibliographical references (p. 209-211) and index.
9781564146953 9781417526031 (electronic bk.)
Customer loyalty.
Customer relations.
HF5415.525 / .L39 2004