Service quality and the customer satisfaction chain in the Thai retail banking industry / (Record no. 220351)

000 -LEADER
fixed length control field 01750nam0a22002650a04500
001 - CONTROL NUMBER
control field 000143484
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190530160835.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field s2006 th fnm000 000 0neng d
035 ## - SYSTEM CONTROL NUMBER
System control number 2006004501
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) Dissertation P574S 2006 BU
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name Piti Tantakasem
245 10 - TITLE STATEMENT
Title Service quality and the customer satisfaction chain in the Thai retail banking industry /
Statement of responsibility, etc. by Piti Tantakasem
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [Bangkok] :
Name of publisher, distributor, etc. Graduate School, Bangkok Univ.,
Date of publication, distribution, etc. 2006
300 ## - PHYSICAL DESCRIPTION
Extent 107 leaves :
Other physical details ill.
502 ## - DISSERTATION NOTE
Dissertation note Thesis (Ph.D.)--Bangkok University, 2006
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BANKS AND BANKING
General subdivision CUSTOMER SERVICES
-- RESEARCH
Topical term or geographic name entry element CONSUMER SATISFACTION
General subdivision RESEARCH
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element BANGKOK UNIVERSITY
Form subdivision DISSERTATIONS
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
b 200611200009
p 200.00
n BUR
r SID01 RONO20060247 ORDNO53
t 60
c 10
l T
h Dissertation P574S 2006 BU
j 8
b 200611200010
p 200.00
n BUK
r SID01 RONO20060247 ORDNO53
t 60
c 10
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h Dissertation P574S 2006 BU
j 8
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields A47060
Link information for field corresponding to 9XX field May 20 2013 11:31AM
991 ## -
-- 02
-- 05
-- การจัดการ ผู้นำ จิตวิทยาธุรกิจ พฤติกรรมองค์การ การวิจัยธุรกิจ หุ้นส่วนบริษัท การควบคุมคุณภาพ การบริหารสำนักงาน การบริหารสำนักงาน การบริหารโครงการ การสื่อสารธุรกิจ การบริหารธุรกิจขนาดย่อม การบริหารโครงการขององค์การ การสื่อสารในธุรกิจ
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Thesis
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
          Main Campus Main Campus Book Shelves 2019-05-30 Dissertation P574S 2006 BU 200611200009 2019-05-30 2019-05-30 Thesis
          Main Campus Main Campus Book Shelves 2019-05-30 Dissertation P574S 2006 BU 200611200010 2019-05-30 2019-05-30 Thesis


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