| 000 -LEADER |
|---|
| fixed length control field |
01190nam0a22002410a04500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000158147 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190530163547.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
s2009 xxu fnx000 000 0neng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
097259860X |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
2010002833 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HE7551 |
| Item number |
R824C |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rudick, Marilynne |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Clear, correct, concise e-mail : |
| Remainder of title |
a writing workbook for customer service agents / |
| Statement of responsibility, etc. |
by Marilynne Rudick and Leslie O'Flahavan |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Silver Spring, Md. : |
| Name of publisher, distributor, etc. |
E-Write, |
| Date of publication, distribution, etc. |
2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
184 p. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Electronic mail messages |
| Form subdivision |
Handbooks, manuals, etc. |
|
|---|
| Topical term or geographic name entry element |
Customer services |
| Form subdivision |
Handbooks, manuals, etc. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
O'Flahavan, Leslie |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| b |
201008100008 |
| p |
1619.00 |
| n |
BUK |
| r |
SID02 RONO20100410 ORDNO1 |
| t |
10 |
| c |
10 |
| l |
B |
| h |
HE7551 |
| j |
0 |
| i |
R824C |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
|---|
| Link information for 9XX fields |
A39016 |
| Link information for field corresponding to 9XX field |
Aug 23 2010 11:18AM |
| 991 ## - |
|---|
| -- |
02 |
| -- |
01 |
| -- |
เลขานุการ จ.ม.ธุรกิจ ชวเลข การบริหารสำนักงาน พิมพ์ดีด การบริหารงานเอกสาร ความรู้เกี่ยวกับภาษาไทยธุรกิจ การอบรมการประชุม |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |