Clear, correct, concise e-mail : a writing workbook for customer service agents / by Marilynne Rudick and Leslie O'Flahavan

By: Rudick, Marilynne.
Contributor(s): O'Flahavan, Leslie.
Material type: materialTypeLabelBookPublisher: Silver Spring, Md. : E-Write, 2009Description: 184 p.ISBN: 097259860X.Call No.: HE7551 R824C Subject(s): Electronic mail messages -- Handbooks, manuals, etc | Customer services -- Handbooks, manuals, etc
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