Managing customer relationships : (Record no. 247712)

000 -LEADER
fixed length control field 00898nam a2200277 a 4500
001 - CONTROL NUMBER
control field 000310746
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190826145314.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100624s2011 njua f b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470423479
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number P466M 2011
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Peppers, Don.
245 10 - TITLE STATEMENT
Title Managing customer relationships :
Remainder of title a strategic framework /
Statement of responsibility, etc. Don Peppers, Martha Rogers.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Hoboken, N.J. :
Name of publisher, distributor, etc. Wiley,
Date of publication, distribution, etc. c2011.
300 ## - PHYSICAL DESCRIPTION
Extent 512 p. :
Other physical details ill.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and indexes
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
Topical term or geographic name entry element Consumers' preferences.
Topical term or geographic name entry element Relationship marketing.
Topical term or geographic name entry element Information storage and retrieval systems
General subdivision Marketing.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Rogers, Martha,
Dates associated with a name 1952-
946 ## - LOCAL PROCESSING INFORMATION (OCLC)
a 88-2
b New titles in February 2017
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields A47060
Link information for field corresponding to 9XX field 20170220
991 ## -
-- adm
-- mar
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
          Main Campus Main Campus Book Shelves 2019-08-26 2 6 HF5415.5 P466M 2011 2016000003819 2023-01-17 2022-01-08 2019-08-26 Books


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