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Customer care : how to create an effective customer focus

By: Cook, Sarah, 1955-.
Material type: materialTypeLabelBookPublisher: London : Kogan Page, 2000Edition: 3rd ed.Description: 215.Call No.: HF5415.5 C664C 2000 Subject(s): CUSTOMER SERVICES
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Main Campus
Book Shelves 		HF5415.5 C664C 2000 (Browse shelf) Available 170820000010

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