Market leadership strategies for service companies : creating growth, profits, and customer loyalty
By: Terrill, Craig.
Contributor(s): Middlebrooks, Arthur.
Material type: BookPublisher: Lincolnwood, Ill. : NTC Business, 2000Description: 268.ISBN: 0844224413.Call No.: HD9980.5 T477M Subject(s): SERVICE INDUSTRIES -- MARKETING -- MANAGEMENTCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HD9980.5 T477M (Browse shelf) | Available | 281020000002 |
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HD9980.5 S742T 2011 This is service design thinking : | HD9980.5 S742T 2018 This is service design doing : | HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty | HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty | HD9980.5 U526 Uncommon practice : | HD9980.5 W577E 2013 Essentials of services marketing / | HD9980.5 W577E 2018 Essentials of services marketing / |
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