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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

By: Carlaw, Peggy.
Contributor(s): Deming, Vasudha Kathleen.
Material type: materialTypeLabelBookPublisher: New York, N.Y. : McGraw-Hill, 1999Description: 209.ISBN: 0070779740.Call No.: HF5415.5 C374B Subject(s): EMPLOYEES -- TRAINING OF | CUSTOMER SERVICE -- MANAGEMENT
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Main Campus
Book Shelves 		HF5415.5 C374B (Browse shelf) Available 220320010022
Main Campus
Book Shelves 		HF5415.5 C374B (Browse shelf) Available 230320010011

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