A guide to computer user support for help desk & support specialists / Fred Beisse.
By: Beisse, Fred.
Material type: BookPublisher: Australia : Thomson/Course Technology, c2004Edition: 3rd ed.Description: 554 p. : ill. + 2 CD-ROMs.ISBN: 0619215100.Call No.: QA76.9 .E53 B447G 2004 Other title: A guide to computer user support for help desk and support specialists.Subject(s): END-USER COMPUTING | COMPUTER SERVICE INDUSTRY | COMPUTER TECHNICAL SUPPORTBibliography, etc. Note: Includes bibliographical references and indexCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | QA76.9 .E53 B447G 2004 (Browse shelf) | Available | 200601090005 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
QA76.9 D726B Building Access 2 applications : using point-and-click programming | QA76.9 .E53 B447G A guide to computer user support | QA76.9 .E53 B447G A guide to computer user support | QA76.9 .E53 B447G 2004 A guide to computer user support for help desk & support specialists / | QA76.9 .E53 B447G 2004 A guide to computer user support for help desk & support specialists / | QA76.9 .E53 E528 End user development / | QA76.9 .E95 A523I Information and knowledge-based systems : an introduction |
Includes bibliographical references and index
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