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Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart

By: Barlow, Janelle.
Contributor(s): Stewart, Paul.
Material type: materialTypeLabelBookPublisher: San Francisco, Calif. : Berrett-Koehler , c2004Description: 259 p. : ill.ISBN: 1576752984.Call No.: HF5415.5 B374B Subject(s): CUSTOMER SERVICES | BUSINESS NAMES | BRAND NAME PRODUCTSBibliography, etc. Note: Includes bibliographical references and index
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Main Campus
Book Shelves 		HF5415.5 B374B (Browse shelf) Available 200605030003

Includes bibliographical references and index

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