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Crisis management by apology : corporate response to allegations of wrongdoing / Keith Michael Hearit

By: Hearit, Keith Michael.
Material type: materialTypeLabelBookSeries: LEA's communication series.Publisher: Mahwah, N.J. : Lawrence Erlbaum Associates, c2006Description: 250 p.ISBN: 0805837892.Call No.: HD59.2 H427C Subject(s): CORPORATE IMAGE | CRISIS MANAGEMENT | APOLOGIZING | CORPORATIONS -- PUBLIC RELATIONS | BUSINESS COMMUNICATIONBibliography, etc. Note: Includes bibliographical references and indexes
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Book Shelves 		HD59.2 H427C (Browse shelf) Available 200606030017

Includes bibliographical references and indexes

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