Return on customer : creating maximum value from your scarcest resource / Don Peppers, Martha Rogers
By: Peppers, Don.
Contributor(s): Rogers, Martha.
Material type:
BookPublisher: London : Cyan, 2005Description: 304 p. : ill.ISBN: 1904879349.Call No.:
HF5415.527
P466R
Subject(s): CUSTOMER EQUITY -- MANAGEMENT | CUSTOMER RELATIONS -- MANAGEMENT | CUSTOMER LOYALTYBibliography, etc. Note: Includes bibliographical references and index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.527 P466R (Browse shelf) | Available | 200705160004 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HF5415.525 T465W Who stole my customer?? : | HF5415.525 Z523G Game-based marketing : | HF5415.527 P466R Return on customer : | HF5415.527 P466R Return on customer : | HF5415.53 ก287 กลยุทธ์มัดใจลูกค้าด้วยงานบริการชั้นเยี่ยม | HF5415.53 ก287 กลยุทธ์มัดใจลูกค้าด้วยงานบริการชั้นเยี่ยม | HF5415.53 ก287 กลยุทธ์มัดใจลูกค้าด้วยงานบริการชั้นเยี่ยม |
Includes bibliographical references and index
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