Services management : the new paradigm in hospitality / Jay A. Kandampully

By: Kandampully, Jay.
Material type: materialTypeLabelBookPublisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Description: 378 p. : ill.ISBN: 0131916548.Call No.: TX911.3 .M27 K362S Subject(s): HOSPITALITY INDUSTRY -- MANAGEMENTBibliography, etc. Note: Includes bibliographical references and index
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TX911.3 .M27 H564C Cases in hospitality management : TX911.3 .M27 J663M The management of hotel operations / TX911.3 .M27 J663M The management of hotel operations / TX911.3 .M27 K362S Services management : TX911.3.M27 K362S 2014 Services management / TX911.3 .M27 K372M 1991 Managing front office operations TX 911.3 .M27 K372M 2001 Managing front office operations /

Includes bibliographical references and index

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