Dealing with the customer from hell : a survival guide / Shaun Belding
By: Belding, Shaun.
Material type: BookPublisher: London : Kogan Page, 2005Description: 152 p.ISBN: 0749444517.Call No.: HF5415.5 B442D Subject(s): CUSTOMER RELATIONSCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 B442D (Browse shelf) | Available | 200710010004 |
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HF5415.5 B376S Secrets of customer relationship management : it's all about how you make them feel | HF5415.5 B376S Secrets of customer relationship management : it's all about how you make them feel | HF5415.5 B435C 2009 The customer rules : | HF5415.5 B442D Dealing with the customer from hell : | HF 5415.5 B477S Service innovation : | HF 5415.5 B477S Service innovation : | HF5415.5 B543C CRM unplugged : |
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