Successful service operations management / Richard Metters ... [et al.]
Contributor(s): Metters, Richard.
Material type:
BookPublisher: Australia : Thomson/South-Western, c2006Edition: 2nd ed. , international student ed.Description: 406 p. : ill. (some col.) + 1 CD-ROM.ISBN: 0324314477.Call No.:
HF5415.5
S922 2006
Subject(s): CUSTOMER SERVICES -- MANAGEMENT | CUSTOMER SERVICES -- MANAGEMENT -- CASE STUDIESBibliography, etc. Note: Includes bibliographical references and indexes
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 S922 2006 (Browse shelf) | Checked out | 2024-08-05 | 200807050002 |
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Includes bibliographical references and indexes
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