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Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven

By: Niven, Paul R.
Material type: materialTypeLabelBookPublisher: Hoboken, N.J. : Wiley, c2008Edition: 2nd ed.Description: 365 p. : ill.ISBN: 9780470180020.Call No.: JF1525 .T67 N583B 2008 Subject(s): TOTAL QUALITY MANAGEMENT IN GOVERNMENT | ADMINISTRATIVE AGENCIES -- MANAGEMENT -- EVALUATION | NONPROFIT ORGANIZATIONS -- MANAGEMENT -- EVALUATION | BENCHMARKING (MANAGEMENT) | PERFORMANCE STANDARDS | ORGANIZATIONAL EFFECTIVENESS -- MEASUREMENTBibliography, etc. Note: Includes bibliographical references and index
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Book Shelves 		JF1525 .T67 N583B 2008 (Browse shelf) Available 200903130029

Includes bibliographical references and index

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