CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg ; foreword by Marc Benioff
By: Greenberg, Paul.
Material type: BookPublisher: New York, N.Y. : McGraw Hill, c2010Edition: 4th ed.Description: 662 p. : ill.ISBN: 9780071590457.Call No.: HF5415.5 G733C Subject(s): Customer relations -- Management | Electronic commerceGeneral Note: Includes indexCurrent location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HF5415.5 G733C (Browse shelf) | Available | 201005130058 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HF5415.5 F728I 2015 Igniting customer connections : | HF5415.5 F733B The buzz : | HF5415.5 G662C 2014 Customer experience 3.0 : | HF5415.5 G733C CRM at the speed of light : | HF5415.5 G743C Customer loyalty : how to earn it, how to keep it | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures |
Includes index
There are no comments for this item.