Service management : operations, strategy, information technology / James A. Fittzsimmons, Mona J. Fitzsimmons
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type:
BookSeries: The McGraw-Hill/Irwin series.Publisher: New York, N.Y. : McGraw Hill, 2008Edition: 6th ed. , McGraw-Hill international ed.Description: 537 p. : ill. (chiefly col.), map + 1 CD-ROM.ISBN: 9780071263467.Call No.:
HD 9980.5
F579S 2008
Subject(s): Service industries -- ManagementBibliography, etc. Note: Includes bibliographical references and indexes
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HD 9980.5 F579S 2008 (Browse shelf) | Available | 201009210159 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2006 Service management : | HD 9980.5 F579S 2008 Service management : | HD9980.5 F579S 2014 Service management : operations, strategy, information technology / | HD9980.5 H347S 2013 Service management : an integrated approach to supply chain management and operations / | HD9980.5 H362 Handbook of services marketing & management |
Includes bibliographical references and indexes
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