From products to services : insight and experience from companies which have embraced the service economy / Laurie Young
By: Young, Laurie.
Material type:
BookPublisher: Chichester : Wiley, c2008Description: 353 p. : ill.ISBN: 9780470026687.Call No.:
HD 9980.5
Y686F
Subject(s): Service industries | Customer services | New productsBibliography, etc. Note: Includes bibliographical references and index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HD 9980.5 Y686F (Browse shelf) | Available | 201102030034 |
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| HD9980.5 W743M The management of service operations | HD9980.5 Y534 2000 Yield management | HD9980.5 Y534 2000 Yield management | HD 9980.5 Y686F From products to services : | HD9980.5 Z447S 2003 Services marketing : | HD9980.5 Z447S 2003 Services marketing : | HD9980.5 Z447S 2009 Services marketing : |
Includes bibliographical references and index
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