Services marketing / John E. G. Bateson, K. Douglas Hoffman.

By: Bateson, John E.G.
Contributor(s): Hoffman, K. Douglas.
Material type: materialTypeLabelBookPublisher: Australia : South-Western Cengage Learning, c2011Edition: 4th ed. , international ed.Description: 468 p. : ill.ISBN: 9780538476454.Call No.: HD 9980.5 B373S 2011 Subject(s): Service industries -- MarketingBibliography, etc. Note: Includes bibliographical references and index
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HD 9980.5 B373S 2011 (Browse shelf) Available 201208150016
Main Campus
Book Shelves
HD 9980.5 B373S 2011 (Browse shelf) Available 201208150017

Includes bibliographical references and index

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