Social customer experience : engage and retain customers through social media / Dave Evans, Joe Cothrel.

By: Evans, Dave, 1956-.
Contributor(s): Cothrel, Joseph P.
Material type: materialTypeLabelBookPublisher: Indianapolis, Ind. : Sybex, c2014Description: xxi, 362 p. : ill.ISBN: 9781118826102.Call No.: HF5415.1265 E926S 2014 Subject(s): Internet marketing | Social media -- Marketing | Social marketing | Customer relationsGeneral Note: Includes index.
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HF5415.1265 E926S 2014 (Browse shelf) Available 2014000003827

Includes index.

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