Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean.

By: McKean, John, 1956-.
Material type: materialTypeLabelBookPublisher: Hoboken, New Jersey : Wiley, c2015Description: xxii, 321 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781119002321.Call No.: HF5415.5 M343C 2015 Subject(s): Customer relations | Consumer behaviorBibliography, etc. Note: Includes bibliographical references and index.
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HF5415.5 M343C 2015 (Browse shelf) Available 2015000001932

Includes bibliographical references and index.

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