This is service design thinking : basics, tools, cases / Marc Stickdorn, Jakob Schneider.
By: Stickdorn, Marc.
Contributor(s): Schneider, Jakob.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Current location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HD9980.5 S742T 2011 (Browse shelf) | Checked out | 2024-08-05 | 2015000001936 |
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HD9980.5 P345S Services marketing : | HD9980.5 P345S Services marketing : | HD9980.5 S478 Service marketing : | HD9980.5 S742T 2011 This is service design thinking : | HD9980.5 S742T 2018 This is service design doing : | HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty | HD9980.5 T477M Market leadership strategies for service companies : creating growth, profits, and customer loyalty |
Includes bibliographical references and index.
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