Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek.

By: Toporek, Adam.
Material type: materialTypeLabelBookCopyright date: New York, N.Y. : AMACOM American Management Association, ©2015Description: 244 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780814449059.Call No.: HF5415.5 T666B 2015 Other title: Be your customer's hero : real-world tips and techniques for the service front lines.Subject(s): Customer services | Customer relations | ManagementBibliography, etc. Note: Includes bibliographical references and index
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HF5415.5 T666B 2015 (Browse shelf) Available 2016000003848

Includes bibliographical references and index

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