5 star service : how to deliver exceptional customer service / Michael Heppell.
By: Heppell, Michael [author.].
Material type:
BookCopyright date: Harlow : Pearson Education, ©2015Edition: Third edition.Description: 273 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781292100203.Call No.:
HF5415.5
H466F 2015
Other title: Five star service.Subject(s): Customer services -- Management | Consumer satisfaction
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 H466F 2015 (Browse shelf) | Available | 2016000003821 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HF5415.5 G743C Customer loyalty : how to earn it, how to keep it | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures | HF5415.5 H466F 2015 5 star service : | HF5415.5 H532B Best practices : building your business with customer-focused solutions | HF5415.5 I533E Exceptional service, exceptional profit : | HF5415.5 K377C The complete idiot's guide to great customer service |
Click on an image to view it in the image viewer
There are no comments for this item.