Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.
By: Buttle, Francis [author.].
Contributor(s): Maklan, Stan [author.].
Material type:
BookPublisher: London : Routledge, 2015Edition: Third edition.Description: xxv, 400 pages : colour illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781138789838.Call No.:
HF5415.5
B877C 2015
Subject(s): Customer relations -- ManagementBibliography, etc. Note: Includes bibliographical references and index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 B877C 2015 (Browse shelf) | Available | 2017000001502 |
Includes bibliographical references and index
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