Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver.
By: Oliver, Richard L [author].
Material type:
BookPublisher: London : Routledge, 2015Edition: Second edition.Description: 519 pages : illustrations.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780765617705.Call No.:
HF5415.335
O448S 2015
Subject(s): Consumer satisfaction | Consumer satisfaction -- EvaluationBibliography, etc. Note: Includes bibliographical references and indexes
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.335 O448S 2015 (Browse shelf) | Available | 2017000003346 |
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| HF5415.335 G642S Superior customer satisfaction and loyalty : | HF5415.335 J324B Business process mapping : | HF5415.335 J324B Business process mapping : | HF5415.335 O448S 2015 Satisfaction : | HF5415.335 V387C Customer statisfaction measurement simplified : | HF5415.349 B734E 2015 Estimation of willingness-to-pay : theory, measurement, application / | HF5415.35 H377B 2008 Brand you / |
Includes bibliographical references and indexes
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