Your search returned 175 results.

121. Books
The benchmarking book

by Spendolini, Michael J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1992Accession number(s): 189218.Availability: Items available for loan: Main Campus [Call number: HD62.15 S636B] (1).

122. Books
The brave new service strategy : aligning customer relationships, market strategies, and business structures

by Gutek, Barbara A | Welsh, Theresa M.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 2000Accession number(s): 210820000026, 210820000027.Availability: Items available for loan: Main Campus [Call number: HF5415.5 G873B] (1).

123. Books
The breakthrough team player : becoming the M.V.P. on your workplace team

by DuBrin, Andrew J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1995Accession number(s): 178836, 178837.Availability: No items available

124. Books
The busy manager's guide to delegation / Richard A. Luecke, Perry Mclntosh

by Luecke, Richard A | Mclntosh, Perry.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2009Accession number(s): 201009210180.Availability: Items available for loan: Main Campus [Call number: HD 50 L832B] (1).

125. Reference Book
The computer glossary : the complete illustrated dictionary / Alan Freedman

by Freedman, Alan, 1942-.

Edition: 9th ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2001Accession number(s): 200305300064, 200310040064.Availability: Items available for reference: Main Campus [Call number: REF QA76.15 F733C 2001] (2).

126. Books
The cost management toolbox : a manager' s guide to controlling costs and boosting profits

by Oliver, Lianabel.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 2000Accession number(s): 290720000107.Availability: Items available for loan: Main Campus [Call number: HF5686 .C8 O448C] (1).

127.
The customer differential [electronic resource] : the complete guide to implementing customer relationship management / Melinda Nykamp.

by Nykamp, Melinda.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, c2001Online access: Electronic Resources Availability: No items available

128. Books
The customer service activity book : 50 activities for inspiring exceptional service / Darryl S. Doane, Rose D. Sloat

by Doane, Darryl S | Sloat, Rose D.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2005Accession number(s): 200506290057, 200506290058.Availability: Items available for loan: Main Campus [Call number: HF5415.5 D626C] (1). Checked out (1).

129. Books
The disaster recovery handbook : a step-by-step plan to ensure business continuity and protect vital operations, facilities, and assets / Michael Wallace, Lawrence Webber.

by Wallace, Michael, 1960- | Webber, Lawrence.

Edition: 2nd edMaterial type: book Book; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2011Accession number(s): 201306040128.Availability: Items available for loan: Main Campus [Call number: HD49 W344D 2011] (1).

130. Books
The e-commerce arsenal : 12 technologies you need to prevail in the digital arena

by Gutzman, Alexis D.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 2001Accession number(s): 270720010001, 270720010003.Availability: Items available for loan: Main Campus [Call number: HF5548.32 G879E] (1).

131.
The employee recruitment and retention handbook [electronic resource] / Diane Arthur.

by Arthur, Diane.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, c2001Online access: Electronic Resources Availability: No items available

132. Books
The entrepreneur's road to business success and personal freedom : 101 proven tips for your small business

by Graybill, John O.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1995Accession number(s): 180008.Availability: Items available for loan: Main Campus [Call number: HD62.5 G729E] (1).

133.
The essentials of finance and accounting for nonfinancial managers [electronic resource] / Edward Fields.

by Fields, Edward (Financial consultant).

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, c2002Online access: Electronic Resources Availability: No items available

134. Books
The experience effect : engage your customers with a consistent and memorable brand experience / Jim Joseph

by Joseph, Jim, 1963-.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2010Accession number(s): 201102020006.Availability: Items available for loan: Main Campus [Call number: HF 5415.1255 J673E] (1).

135. Books
The great transition : using the seven disciplines of enterprise engineering to align people, technology, and strategy

by Martin, James.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1995Accession number(s): 180641.Availability: Items available for loan: Main Campus [Call number: HD58.8 M377G] (1).

136. Books
The high-value manager : developing the core competencies your organization demands / Florence M. Stone & Randi T. Sachs

by Stone, Florence M, 1945- | Sachs, Randi Toler.

Edition: AMA membership ed.Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c1995Accession number(s): 200401170115.Availability: Items available for loan: Main Campus [Call number: HD38.2 S766H 1995] (1).

137. Books
The high-value manager : developing the core competencies your organization demands / Florence M. Stone & Randi T. Sachs

by Stone, Florence M, 1945- | Sachs, Randi Toler.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c1995Accession number(s): 179965, 179966.Availability: Items available for loan: Main Campus [Call number: HD38.2 S766H] (1).

138. Books
The HR answer book : an indispensable guide for managers and human resources professionals / Shawn Smith, Rebecca Mazin

by Smith, Shawn A, 1958- | Mazin, Rebecca A.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2004Accession number(s): 200505130001.Availability: Items available for loan: Main Campus [Call number: HF5549.17 S647H] (1).

139. Reference Book
The Internet glossary and quick reference guide

by Freedman, Alan, 1942- | Glossbrenner, Alfred | Glossbrenner, Emily.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, N.Y. : AMACOM, 1998Accession number(s): 120520000048, 120520000049.Availability: Items available for reference: Main Campus [Call number: REF TK5105.875 .I57 F733I] (1).

140. Books
The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativity / Robert Mai and Alan Akerson

by Mai, Robert, 1943- | Akerson, Alan, 1945-.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, N.Y. : AMACOM, c2003Accession number(s): 200406300011, 200406300012.Availability: No items available


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