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61.
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The essence of total quality management
by Bank, John. Edition: 2nd ed.Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Harlow : Financial Times Prentice Hall, 2000Accession number(s): 10220010018.Availability: Items available for loan: Main Campus [Call number: HD62.15 B364E 2000] (1).
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62.
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The five most important questions self-assessment tool : participant workbook / Peter F. Drucker
by Drucker, Peter F. (Peter Ferdinand), 1909-2005. Edition: 3rd ed.Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: San Francisco, Calif. : Jossey-Bass, c2010Other title: The 5 most important questions self-assessment tool : participant workbook.Accession number(s): 201102030009.Availability: Items available for loan: Main Campus [Call number: HD 62.6 D782F 2010] (1).
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63.
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64.
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65.
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66.
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67.
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68.
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69.
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Total quality : key terms and concepts
by Duncan, William L. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York, N.Y. : AMACOM, 1995Accession number(s): 180248.Availability: Items available for reference: Main Campus [Call number: REF HD62.15 D862T] (1).
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70.
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71.
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Total quality management : text with cases
by Oakland, John S | Porter, Leslie J. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : Butterworth-Heinemann, 1996Accession number(s): 180736, 182623.Availability: Items available for loan: Main Campus [Call number: HD62.15 O244T] (1).
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72.
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Total quality management : the route to improving performance
by Oakland, John S. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : Butterworth-Heinemann, 1994Accession number(s): 179955, 179956.Availability: Items available for loan: Main Campus [Call number: TS156 O244T 1994] (1).
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73.
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Total quality management / Dale H. Besterfield ... [et al.]
by Besterfield, Dale H. Edition: 3rd ed. , international ed.Material type: Book; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2003Accession number(s): 200406150124.Availability: Items available for loan: Main Campus [Call number: HD62.15 T672 2003] (1).
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74.
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75.
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TQM : a pictorial guide for managers
by Oakland, John | Morris, Peter. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Oxford : Butterworth-Heinemann, 1997Accession number(s): 190537.Availability: Items available for loan: Main Campus [Call number: HD62.15 O344T] (1).
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76.
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77.
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TQM for sales and marketing management
by Cortada, James W. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York, N.Y. : McGraw-Hill, 1993Accession number(s): 212903.Availability: Items available for loan: Main Campus [Call number: HF5438.4 C677T] (1).
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78.
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