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Be your customer's hero : real-world tips & techniques for the service front lines / Adam Toporek.
by Toporek, Adam. Material type:  Book; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Copyright date: New York, N.Y. : AMACOM American Management Association, ©2015Other title: Be your customer's hero : real-world tips and techniques for the service front lines.Accession number(s): 2016000003848.Availability: Items available for loan: Main Campus [Call number: HF5415.5 T666B 2015] (1).
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Strategic connections : the new face of networking in a collaborative world / Anne Baber [and three others]
by Baber, Anne, 1938- [author] | Waymon, Lynne [author] | Alphonso, André [author] | Wylde, Jim [author]. Material type: Book; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publisher: New York : AMACOM, American Management Association, 2015Accession number(s): 2016000004162, 2016000004163.Availability: Items available for loan: Main Campus [Call number: HF5718 B323S 2015] (1). Items available for reference: Main Campus (1).
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