CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg ; foreword by Marc Benioff
By: Greenberg, Paul.
Material type:
BookPublisher: New York, N.Y. : McGraw Hill, c2010Edition: 4th ed.Description: 662 p. : ill.ISBN: 9780071590457.Call No.:
HF5415.5
G733C
Subject(s): Customer relations -- Management | Electronic commerceGeneral Note: Includes index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 G733C (Browse shelf) | Available | 201005130058 |
Includes index
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