Customer loyalty : how to earn it, how to keep it
By: Griffin, Jill.
Material type: BookPublisher: San Francisco, Calif. : Jossey-Bass, 1997Description: 242.Call No.: HF5415.5 G743C Subject(s): CONSUMER STATISFACTION | CUSTOMER SERVICES | CUSTOMER RELATIONSCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 G743C (Browse shelf) | Available | 208380 |
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