Factors influencing customer satisfaction : differences between E-commerce and voice commerce / by Daniel Kraus.
By: Kraus, Daniel [author.].
Material type: BookSeries: Economy.Copyright date: [Munich] : GRIN Verlag, ©2018Description: 1 online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 9783668960282.Call No.: HF5548.32 K73 2018 Subject(s): Electronic commerce | Voice computing -- Economic aspects | Consumer satisfactionGenre/Form: Electronic books.Online resources: Electronic Resources Bibliography, etc. Note: Includes bibliographical references.Dissertation note: Thesis (M.B.A.) German Graduate School of Management and Law, 2018.No physical items for this record
Thesis (M.B.A.) German Graduate School of Management and Law, 2018.
Includes bibliographical references.
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