Customer relationship management : creating competitive advantage through win-win relationship strategies / Kaj Storbacka, Jarmo R. Lehtinen
By: Storbacka, Kaj.
Contributor(s): Lehtinen, Jarmo R.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HF5415.5 S767C (Browse shelf) | Available | 200312130066 |
Includes bibliographical references and index
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