Your search returned 5 results.

1. Books
Handbook of CRM : achieving excellence in customer management / Adrian Payne

by Payne, Adrian.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam : Elsevier, 2006Accession number(s): 200706070006, 200706070007.Availability: Items available for loan: Main Campus [Call number: HF5415.5 P396H] (2).

2. Books
Relationship marketing : creating stakeholder value / Martin Christopher, Adrian Payne, David Ballantyne

by Christopher, Martin | Payne, Adrian | Ballantyne, David.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Oxford : Butterworth-Heinemann, 2002Accession number(s): 200308150021.Availability: Items available for loan: Main Campus [Call number: HF5415.55 C474R] (1).

3. Books
Relationship marketing : creating stakeholder value / Martin Christopher, Adrian Payne, David Ballantyne

by Christopher, Martin | Payne, Adrian | Ballantyne, David.

Material type: book Book; Literary form: Not fiction ; Audience: Specialized; Publisher: Oxford : Butterworth-Heinemann, 2007Accession number(s): 201006210049.Availability: No items available

4. Books
Relationship marketing : bringing quality, customer service and marketing together

by Christopher, Martin | Payne, Adrian | Ballantyne, David.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxford : Butterworth-Heinemann, 1994Accession number(s): 180683.Availability: Items available for loan: Main Campus [Call number: HF5415 C474R] (1).

5. Books
Relationship marketing for competitive advantage : winning and keeping customers

by Payne, Adrian.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxford : Butterworth-Heinemann, 1995Accession number(s): 182919, 230357.Availability: Items available for loan: Main Campus [Call number: HF5415.5 R442] (1).


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